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Okay A Inverter Batteries: Warranty And Service
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OKAYA Inverter batteries come with high warranties of 36 to 48 months ( base+ prorate) with a base warranty of as high as 36 months in select models and a minimum base warranty of 18 months in other models. Base warranty covers free of cost replacement.
Okaya offers its customers Document less warranty, which is our USP. This system works on most advanced SAP software, which keeps track of each and every battery from cradle to grave. The customer benefits from this system in terms of hassle free replacement of batteries with only a phone call or a SMS. They do not need to preserve the purchase bills or warranty cards in case of any problem with the batteries.
Okaya Power Ltd. provides best in class Customer care services to the utmost satisfaction of the customers. Okaya has a strong fleet of more than 300 highly skilled and well trained Customer Care Technicians (CCTs), who provide service to about 160 on site service locations spread across India.
Okaya does not only provide Service for replacement but also for regular maintenance of the batteries. The services include:
* Free Battery check- up
* Maintenance services
* De-mineralized Water topping
* Gravity check
* Battery testing
* Battery charging at your home
We strive not for Customer Satisfaction but for ‘ CUSTOMER DELIGHT’
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