123ArticleOnline Logo
Welcome to 123ArticleOnline.com!

ALL >> Computers >> View Article

Hp Printer Not Connecting To My Laptop

By Author: printerhp
Total Articles: 1

I had an issue while connecting my 2 year old HP printer to my brother's laptop that I had borrowed for starting my own business. I used a quick google search to fix the problem but that did not help me.
I then decided to get professional help to solve my problem. After having received many quotations from various companies, i decided to go ahead with Online Tech Repairs Inc.

Reasons I chose them over the others:

1. They were extremely friendly and patient with me during my initial discussions and responded promptly to my request.

2. Their prices were extremely reasonable.

3. They were ready and willing to walk me through the entire process step by step and were on call with me till i got it fixed.

How did they do it:

1. They first asked me to state my problem clearly and asked me a few questions. This was done to detect any physical connectivity issues with the printer.

2. After having answered this, they confirmed that the printer and the laptop were functioning correctly.

3. They then, asked me if they could access my laptop remotely to troubleshoot the problem and fix it. I agreed.

4. One of the tech support executives accessed my laptop and started troubleshooting.

5. I sat back and watched as the tech support executive was navigating my laptop to spot the issue. The issue was fixed.

6. I was told that it was due to an older version of the driver that had been installed.

My Experience
I loved the entire friendly conversation that took place with them. They understood my needs clearly and acted upon the solution immediately.

Being a technical noob, I sometimes find it difficult to communicate with tech support teams.
It was a very different experience with the guys at Online Tech Repairs Inc.
You can check out their website www.onlinetechrepairsInc.com or call them on +1 914 613 3786.
I would definitely recommend this service to anyone who needs help fixing their computers.

ID: otr214359

Total Views: 55Word Count: 311See All articles From Author

Computers Articles

1. Norton Antivirus Customer Service For Technical Support
Author: Jones Mary

2. How To Upgrade Avast Antivirus Using Avast Technical Support.
Author: Amy Jackson

3. Protect Your Devices From Spyware By Dialing Kaspersky Technical Support Phone Number.
Author: Amy Jackson

4. How To Uninstall Expired Bitdefender Internet Security From Your System?
Author: Amy Jackson

5. Webroot Secure Anywhere Antivirus 2017 With Best Technical Support.
Author: Amy Jackson

6. Super Easy Ways To Learn Everything About Ms Office Establishment
Author: setupoffice

7. The Harmful Effects Of Computer Malware And Malware Removal Support.
Author: Amy Jackson

8. Here Is Why You Need Remote Infrastructure Management
Author: Ranjit S

9. How To Purchase Best Aliexpress Clone Script – Eagletechnosys
Author: sawati

10. Some Common Error People Make With Their System
Author: Shane Wills

11. Norton Tech Support Available 24x7,call Us Toll-free Number +1-888-455-3304.
Author: Jones Mary

12. Wie Kann Ich Deutsches Fernsehen Im Ausland Sehen?
Author: Stuart Spindlow

13. Must-haves Of The Best Applicant Tracking Software
Author: Chameleon-i

14. Contact Norton Support If You Are Facing Problem
Author: Jones Mary

15. How To Purchase Your Own Alibaba Clone Script
Author: sawati

Login To Account
Login Email:
Password:
Forgot Password?
New User?
Sign Up Newsletter
Email Address: