123ArticleOnline Logo
Welcome to 123ArticleOnline.com!

ALL >> Computers >> View Article

Hp Printer Not Connecting To My Laptop

By Author: printerhp
Total Articles: 1

I had an issue while connecting my 2 year old HP printer to my brother's laptop that I had borrowed for starting my own business. I used a quick google search to fix the problem but that did not help me.
I then decided to get professional help to solve my problem. After having received many quotations from various companies, i decided to go ahead with Online Tech Repairs Inc.

Reasons I chose them over the others:

1. They were extremely friendly and patient with me during my initial discussions and responded promptly to my request.

2. Their prices were extremely reasonable.

3. They were ready and willing to walk me through the entire process step by step and were on call with me till i got it fixed.

How did they do it:

1. They first asked me to state my problem clearly and asked me a few questions. This was done to detect any physical connectivity issues with the printer.

2. After having answered this, they confirmed that the printer and the laptop were functioning correctly.

3. They then, asked me if they could access my laptop remotely to troubleshoot the problem and fix it. I agreed.

4. One of the tech support executives accessed my laptop and started troubleshooting.

5. I sat back and watched as the tech support executive was navigating my laptop to spot the issue. The issue was fixed.

6. I was told that it was due to an older version of the driver that had been installed.

My Experience
I loved the entire friendly conversation that took place with them. They understood my needs clearly and acted upon the solution immediately.

Being a technical noob, I sometimes find it difficult to communicate with tech support teams.
It was a very different experience with the guys at Online Tech Repairs Inc.
You can check out their website www.onlinetechrepairsInc.com or call them on +1 914 613 3786.
I would definitely recommend this service to anyone who needs help fixing their computers.

ID: otr214359

Total Views: 58Word Count: 311See All articles From Author

Computers Articles

1. The Computer Repair Salem Ma Offer Best Solutions To Any Hardware Or Software Problem Of Your Comput
Author: spelenjoel

2. Things To Consider Before Buying A 3d Printer
Author: Jamie Smilovici

3. Everything To Know Before Using Surface Laptop Promo Code
Author: Christine Bleakley

4. Ps4 Repair London | Playstation Repairer
Author: Playstation Repair Centre

5. Pro Tip: How To Secure Windows 10 Boot Process
Author: Ellie Williams

6. How To Clear Cookies, Cache Memory And Browsing History In Aol?
Author: Maria Silvia

7. Why The Future Of Printing From Mobile Is Quite Bright?
Author: Ricoh india

8. The Most Successful Business Management Software Today
Author: Bowman Ford

9. Iphone 7 Plus Repair Manchester
Author: Iphone Repair Centre

10. Using Public Wi-fi? Your Information Might Be At Risk
Author: Maria Silvia

11. The Most Outstanding Benefits From Banner And Digital Printing Services
Author: Ryan Hernandez

12. Minimize Online Threats
Author: Cybersechub

13. Top Laptop And Computer Hire Services
Author: Paul Wright

14. Sony Mobile Tablets Laptops Repaired Screen Issues In Uk
Author: Sony Repairer

15. Best Sony Phone Repair Bristol
Author: John

Login To Account
Login Email:
Password:
Forgot Password?
New User?
Sign Up Newsletter
Email Address: