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How To Connect Cisco Remote Phone
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The Cisco remote phone is under a team of qualified people who want to access the operational workflow. The team will be able to control the Cisco IP phone in the organization without having to come to your place physically. To be able to troubleshoot the IP phone, the IT supports is normally required visiting the device physically. Normally the valuable time may be spent for traveling to get the device which may not be physically possible always. This process may waste the time of the technician and that of the end user time which may cause the organization to get high operational costs if the technician has to visit different locations.
The Cisco remote phone control improves with the end user satisfaction, it saves the administration time and it reduces the operational costs. The use of the Cisco remote phone software decreases the operational costs, it eliminates the time with the effort required to visit the location to work on each phone. The remote control helps the administrator to easily and quickly resolve the phone issue and to save time while reducing the end user involvement. This increases the end user productivity and satisfaction.
Before anyone can use the Cisco remote phone to access a certain phone, he needs to have the authentication from Cisco Unified Communication manager. The authentication is achieved by creating application of the end user or by associating the phones that you wish to control.
The first time that the Cisco remote phone control program is run, it will start the configuration wizard in order to gather the information that it is needed to integrate with the Cisco unified communication manager. Whenever the phone is installed, then the Cisco remote phone software will launch at once. You may click on the next in order to continue with the installation.
The Cisco remote phone control can be installed on the trial basis and it may require the license in order to be installed. To be able to obtain the license file, you have to send the request by email. If you got the license number, you can save it on the computer. You may connect the phone individually without the need to set up the cluster for it. If you have used the cluster with your Cisco remote phone software, you can manage the cluster from your desktop. When you add the cluster, you will be asked to enter the password. You can add numbers in the cluster or you can remove them as you wish.
If the number has already been added to the program, instead of going to the location, you will be able to add the control feature online as you would like. You may check the phone, you can validate the issues and you can troubleshoot the phone without having to go the place where the phone is. Before you can start to use the phone, you have to upgrade and to set the settings on the phone while ensuring that you are using the right TFTP server.
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