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Vodafone Vas Process

By Author: josoft tehcnologies
Total Articles: 14

Process Description : Inbound Voice
Work Description : Vodafone and idea give every solution over the phone only ,like ,we receive
messages on our phone if we want to take help from pandit ji dial 53300 and if we
want to make friends over the phone dial 52345 etc ,with this short numbers calls
telecoms provider (Vodafone and idea ) charge some extra money like 3 rs per call
from the their users and give solution on users requirement ,this is called value
added feature available on our phone numbers.
Seats : 10
Payout : 0-3 hrs: Rs.0.40/min
3-6 hrs: Rs.0.50/min
6 above hrs: Rs. 0.60/min
Productivity : hours- 8 hours
Type of Project : Giving solution to the customers over the phone according to customer’s
problems, it can be personal or professional
Billing Cycle : Monthly

Total Views: 57Word Count: 114See All articles From Author

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