123ArticleOnline Logo
Welcome to 123ArticleOnline.com!

ALL >> Travel >> View Article

Continual Improvement At Rejuvenate Stays

By Author: Lisa
Total Articles: 5

Rejuvenate Stays want to give their guests the best experience they can have when they stay in one of their properties. Their way of ensuring this is by having a large focus on continual improvement. A couple of ways they strive to ensure they have continual improvement is via customer surveys and speaking with guests throughout the booking process.

Rejuvenate Stays takes the results of the surveys very seriously and address any issues that may arise and they feel a great sense of satisfaction when they receive comments such as:

“It's the second time I have used Rejuvenate Stays and have been very happy both times.”
January 2014

Great service and loved the place. The best part was we got what we were told, seen and offered. The service I received was absolutely fantastic. I could not fault anything, which is very unusual as I have such high standards!!!!
February 2014

“It really is a wonderful property and a lot of thought went into making our stay there as comfortable and enjoyable as possible.

We would also like to commend you for your excellent service, we knew exactly what was happening at all times and everything was carried out in a prompt and efficient manner.

Let me say again how delighted we were to stay at this property and thank you and the owners for a great stay.”

March 2014

It is not only guests that fill out the surveys as Rejuvenate Stays also encourage their staff to provide any additional feedback or changes they would implement. Anyone who works with the Rejuvenate Stays team is to be considered part of the family and everyone has a voice. Without the support from within the organisation, the foundations could buckle and this has the potential to not only create a hostile work environment but a poor guest experience.

Some results from their surveys include:

94% of guests would recommended us to family and friends 69% of guests say that staff respond to their request extremely well, and 25% say they respond very well.

74% of guests rate their overall experience with customer service at Rejuvenate Stays including the booking process and flow of communication leading up to their stay better than with their competitors.

*sample size of 192 guests.

Rejuvenate Stays encourages all organisations in the business of providing customer service to regularly survey their internal and external customers to keep them on a path of continual improvement.

Lisa Emrose, Director Rejuvenate Stays

Last minute accommodation Melbourne and holiday houses Victoria

Total Views: 46Word Count: 414See All articles From Author

Travel Articles

1. Tanzania Family Safari Invites You For Adventurous Holidays With Your Family
Author: friendssafaris

2. Quality But Cheap Limo Service In Phoenix, Az
Author: John Parker

3. Tips For Taking The Best Pictures On Your Luxury Boat Charter
Author: Liz Moyle

4. Luxury Tour Packages In India
Author: Top Travel and Tours Pvt Ltd

5. Tips For Kimberley Holidays For Honeymooners
Author: Liz Moyle

6. Tips For Making The Most Of Luxury Boat Hire, Sydney Visitors Should Know
Author: Liz Moyle

7. How To Make Your Cabin Feel Bigger On Luxury Kimberley Cruises
Author: Liz Moyle

8. Refuge From Heat For Weddings In Miami Via Bus Rental Service
Author: Hire Charter Bus

9. Worry-free Honeymoon Rides Through San Diego Car Service
Author: MARK JONY

10. The Priority Of Time During Your Wedding Via Limo Rental In Atlanta, Ga
Author: Anderson Parker

11. Making The Bachelor Party Better, One Detail At A Time, With An Atlanta Party Bus Rental
Author: Cheaplimoservicedc

12. How Egypt Travel Packages Offer You The Sights Of Internal Traditional And Cultural Vision?
Author: Amir Mores

13. Hotels In Nairobi And Mombasa – Great Accommodations For Great Holidays
Author: Liz Tapawa

14. Budget Sea Beach Resort In Puri- Online Booking
Author: puri holidays

15. Visit A Little China In Puri- Hotel Holiday Resort Presents Its Best Chinese Delight
Author: puri holidays

Login To Account
Login Email:
Password:
Forgot Password?
New User?
Sign Up Newsletter
Email Address: