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Tips On How To Protect Your Ecommerce Store – Through Technical Support

By Author: Nirav Sheth
Total Articles: 3

Yes! Your eCommerce website, built on the sturdiest digital platform with the latest technology, is definitely meant for success. An online store, full of strength in terms of your smartest product catalogues and a classy & accurate website design and development, is now must. With this, you would absolutely receive a striking approach from your visitors through their repetitive visits, due to their exciting shopping & surfing experience onto your site.

However, an error-free and smooth site surfing is what the visitors would always expect. Being on your eCommerce (Magento) website, overlapping your customers with certain type of errors (which they would feel embarrassing) may stop them revisiting your site or unfortunately may keep them straying away from your store. Would you afford having your online customers stepping backward and approaching to your rivals?

Definitely, you would not! You cannot allow your years of efforts going so unsuccessful, especially when it is about managing your customers’ faith & your estimated organizational sale! Given are the most approachable and smartly effective considerations that would ever relieve your knowing or unknowing issues through complete insights.

• Error Log Files: Log files are generated in case of errors and exceptions. It shows where the errors are coming from, helping you better understand how you can reduce it for the time to come; you have to enable the log file option from the backend as Magento does not provide this service automatically.

• Store Flow Check: Various browser/device compatibility check-ups (how your site would look & work through all browsers & devices), users’ soft site experience from development perspectives (error-free options & features), accurate content display, sharp & fast loading images, easy & fault-less page navigations etc. have to be so methodical without any error.

• ‎Indexing Check: By indexing, Magento automatically alters all your imported products (categories, attributes and relevant values) to improve performance of your site. Any changes triggered in product categories by your store at later stages would probably require you to have them updated or re-indexed in Magento. If not happened, consequently you may fall down with all your store products, being left unorganized with unattended changes.

• ‎Page Speed: How would you react on seeing your site viewers/shoppers diverting to your competitors, just because of their frustration they feel onto your site due to your slower page loading speed? Your eCommerce store loaded with clever product catalogues, dynamic images and rich content would not only help you to retain them. To overcome this annoyance, you would require your website running so superbly with a higher page loading speed. Compressing your code and content can help you achieve a better page loading speed like ever felt.

• System Logs: This default Magento feature needs to be enabled from backend and this should be used in staging or development environment. The logs show warnings and errors such as database-connected errors, block-rendering problems etc. This makes you aware of your most-happening errors and therefore helps you to avoid them in future.

• ‎Application Flow: While user registration/login or filling out the forms, the values added and stored into the database should be so accurate, without any error. Your purchasers/visitors, from ‘Add to Cart’ pages to ‘Checkout’ process, must have the faster and continuous page navigations. Your site applications should maintain a flow, so relaxed & accurate, enhancing your shoppers a better site experience like nowhere else.

• ‎Google XML Site Map Checking: XML Sitemaps (XML Files) usually tells search engines about your webpages with all their URLs. It gives a list of all webpages of your site. Through site mapping, search engine (e.g. Google) in its normal search could find (crawl) the URLs. With sitemaps, you can also provide the metadata of your site contents to search engines.

• Version Checks: Old store versions may create irrelevances with standards, formats and functionalities used with current store features or extensions, which may in turn trigger errors or create broken pages. Your eCommerce store therefore requires a compatible version, well integrated with all the latest functionalities being offered by your store.

• ‎Payment Method Checks: Multiple payments gateways embedded onto your site should be strictly safe, stable and error-free with a precise integration to the bank payment options you are dealing with. Today, people are largely concerned about a secure & easy monetary transaction provided to them while shopping, and they therefore trust only those sites that never compromise with such qualities. Thus, all the payment facilities, offered to our clients, should strictly be maintained on a regular basis simply to keep them fearless.

Scheduled Website Check-Up
Yes! It is an absolute necessity. For you, being a busy eCommerce storeowner and falling apart with such problems, it may always look difficult to figure out these issues and resolve them. Getting away from your core organizational role would also not allow you to get involved with such irregularities.

These harmful probabilities can so brilliantly be taken care on an as-needed basis. There ought to be a frequent & detailed website check-up scheduled on a weekly or monthly basis. This can definitely rule out any existing or unexpected future issues that may arise onto your site. Consulting a reputed & reliable application development company can surely be a way out to have you error-free site maintenance, at the same time earning loyalties from your customers like never achieved before!

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