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Advantages Of Paper Record Management By Williams For Health Insurance Agencies

By Expert Author: Ruby Badcoe

The notoriety of health insurance agencies may be partly attributed to data management. Retrieval of information may be difficult from the endless piles of documents being handled by such companies. This results in inefficient services and disappointing customer service. Williams record management services would thus be a plausible solution to common dilemmas experienced by health insurance agencies.

Forms

Despite more efficient options, most health insurance companies still make use of paper-based forms. These forms contain Protected Health Information, or PHI, that require delicate handling. To avoid fraudulent acts, identifying data like names, addresses, phone numbers, and social security numbers cannot be waywardly kept. That said, these must be stored for easy retrieval during official transactions.

Supporting Medical Documents

Supplementary documents are requested from time to time to adjudicate insurance claims. Copies of the patient's x-rays, scans, and other confidential diagnostic images are to be stored securely like PHI. This is to protect the privacy of patients. The integrity of the copies also need to be protected from tampering or damages. This is done so that they may be studied in claims or appeals processing.

Archives

Health insurance companies may deal with an extensive client list and documents within a great expanse of time. Old documents sometimes need to be kept elsewhere to make room for new ones. Otherwise, they are disposed appropriately, though not without protection of the confidential information within.

Business Trackers

Since they are mainly businesses, the data dealt with by health insurance firms are analyzed. The number of members and partners− such as doctors, other health care providers, clinics, and hospitals− are listed. Surveys are also administered for evaluation purposes. From this, strategies of expansion or more effective marketing can be formulated.

Paper record management by Williams are able to cater to the needs of health insurance companies. From secure storage, filing, tracking, and scanning on demand to shredding, such companies adhere to protocols and HIPAA standards to protect your business data and to promote efficiency in your processes. For further information on health insurance standards, visit hhs.gov.

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