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Aeron Chair Repair
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Tip 1: Do not take the matter to your own hands.
Your Aeron chair costs $749 to $949 (SRP) for the basic and highly adjustable types. This amount is considered a hefty sum especially for office chairs. Thus, it is best to take care of your investment. This can be done by not repairing your Aeron chair by yourself or asking someone else to do it for you. Doing so, will most likely result to more damage or losses on your part.
Tip 2: Take note of the warranty.
Don't be like other consumers who go around looking for the perfect office chair with extensive warranty coverage, only to forget about it completely once the said chair has been purchased and eventually installed. In the end, they end up spending more and losing more just because they forgot about the free service and replacement of parts provided by Herman Miller, Inc. and opted to pay someone to fix their chair or worse, attempted to do it themselves.
The warranty label can be found under the front lip of the seat pan. The said label bears the factory order number, born-on date and make and model of the product. Write these down in a piece of paper or commit to memory. The born-on date will help you determine the warranty period provided by Herman Miller, Inc. which is usually for 12 years for products manufactured after January 25, 1999 and 10 years for those manufactured prior to the said date. It is also important to commit to memory the defects or damages covered by the warranty.
Tip 3: Bring your defective or damaged chair to an authorized dealer immediately.
Once your Aeron chair is damaged, it is best to bring it to the Herman Miller, Inc. dealer nearest you. It is not advisable to continue using the chair especially if the problem lies with the structural components and operating mechanisms since doing so may result to a domino effect wherein those parts that were originally in top shape become defective due to failure to have the defective part repaired or replaced.
Tip 4: Be patient.
Give a reasonable time allotment for the company to fix your Aeron chair. Do not expect to have your Aeron chair back in 5 minutes or so. Repair and replacement of your high end office chair may take several days since certain parts and materials may have to be furnished or manufactured and the defective chair still has to be brought to the company's plant and evaluated for damages. Be prepared for certain inconveniences that you may suffer while waiting for your Aeron chair to be brought to top shape.
Tip 5: Take care of your investment.
Avoid further inconvenience; take care of your Aeron chair. Use it the way it is supposed to be used. Though it was designed to be durable, do not use it as a stepping stool, as a toy or for any other purpose but a chair.
Learn more about Aeron chair repair and Aeron chair warranty.. Visit How to Repair Aeron Chair.
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