123ArticleOnline Logo
Welcome to 123ArticleOnline.com!

ALL » Computers >> View Article

Crmit Launches Upgraded Email Solution For Crm Systems To Enable Customer Experience

By Expert Author: Deepti Sharma

CRMIT Solutions, a leader in transforming businesses with cloud based Customer Experience (CX) solutions on Sales, Service, Marketing & Social Cloud, today announced the release of upgraded CRM++ "Email Workbench v1.4".

The CRM++ Email Workbench v1.4 continues to enhance your business processes and in-turn your customers' experience with upgraded features including multiple file attachments, upgraded TinyMCE Editor, improved image embedding & preview, improved template management, draft functionality, print preview and BCC recipient.

CRM++ Email Workbench provides a comprehensive solution to manage, capture, collate, respond and distribute important customer email activity all within the CRM system. Every update, development and opportunity is immediately shared with appropriate team members, without you having to remember to copy or forward.

The CRM++ Email Workbench also eliminates the switching between email programs and CRM modules, which always has been a challenge. The seamless automation of service requests and one-stop email communication aids better visibility and accessibility to all customer information and emails within the system.

Customer experience is of paramount importance to any customer centric organization and a positive Customer Experience (CX)s enable businesses to attract more, retain more, sell more, sell for more, and do more.

"Email Workbench v1.4 is a testimony of our continued efforts to enable our customers with improved business processes and customer experience." said Naga Chokkanathan, Director, Innovations, CRMIT Solutions "The set of new enhancements to this version is a result of customer feedback through multiple workshops that we conducted to map the customer journey, making best use of the cutting edge technology" he added.The version is currently available for Oracle CRM On Demand & Oracle Sales Cloud.
For more details on CRM++ Email Workbench, Whats new in CRM++ Email Workbench 1.4, contact sales@crmit.com

About CRM++:
CRM++ is a suite of native customer experience (CX) solutions by CRMIT Solutions for Oracle® Sales Cloud (including Oracle CRM OnDemand, Oracle Fusion Customer Relationship Management, and Oracle Eloqua solutions), Oracle Social Cloud, and Oracle RightNow Cloud Service. With over 3000+ users, the CRM++ framework helps extend the customer experience (CX) and the power of customer relations management(CRM) features including Email WorkBench, Self Service Portal, Mobile CRM, Social CRM and Computer Telephony Integration.

Oracle and Java are registered trademarks of Oracle and/or its affiliates

For more information contact:
Deepti Sharma
Marcom, CRMIT Solutions
email: deepti.sharma@crmit.com

Total Views : 61Word Count Appx. : 364See All articles From Author

Computers Articles

1. Contact Yahoo Tech Support Team For Help And Instant Resolution
Author: rockey rosser

2. Get The Latest On The Hottest Trends In The Computer World
Author: Nancy Mathew

3. How Quickbooks Accounting Software Is Useful For Your Business?
Author: David Lee

4. An Overview Of The Linux Laptops
Author: Pearl Lamey

5. Useful Suggestion To Tackle Unwanted Issues Of Tablet
Author: Alex Stylis

6. Must Carry Accessories For Your Laptop - Expert's Guide
Author: Alex Stylis

7. What Are The Predictions For Mobile Application Testing Services In 2017?
Author: Richard smith

8. Why People Find Drake Tax Software Fast And Productive Method In Tax Season
Author: Amenda Ray

9. How Repair My Samsung Mobile Phone With Low Cost
Author: Samsung Repairer

10. How To Delete Gmail Account
Author: Annabell Matt

11. Factsebiz – A Global Fully Incorporated Virtual Ecommerce Software Solution
Author: FACTS Computer Software House

12. How To Resolve The Mozilla Firefox Technical Issues
Author: Esolution Support

13. That Thing You Didn’t Know About System On Chips
Author: Radha Shelke

14. Vantagekart Caters To All Your Electronic Gadget Requirements And Provides Latest Information On Eve
Author: darelsalton

15. Some Unknown Features Of Mozilla Thunderbird!
Author: Alice

Login To Account
Login Email:
Forgot Password?
New User?
Sign Up Newsletter
Email Address: