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Taking Claims Management Software-as-a-service (saas) To The Next Level

By Expert Author: Nate Rodney

Business technology is rapidly changing. The latest change in software delivery, Software as a Service (SaaS) has made a big splash on the scene for companies and insurers offering them cloud computing infrastructure, and a modern claims system.

One of the main goals for claim professionals is to manage claims at a low cost. With rewards such as reaping huge financial and operational gains the SaaS model equips the claims department with not just a software company providing a system, but an innovative IT department that equips each client with experienced industry professionals, and strategic thinking skills.

The software-as-a-service model for your claims management software takes your technology options to a new level and helps you operate business efficiently. So why has the SaaS model quickly become the most ideal way to roll out new technology? Let us discuss.

• The vendor works on an ongoing basis for the client. The idea is to relieve the IT department of system maintenance. All upgrades should be automatically released as they are produced to give you the latest and greatest system at all times without additional fees. Have a new employee or need additional training? The SaaS model provided ongoing training is at any point as a client.

• Less-risky investment. The SaaS model results in the software being more cost effective, high in quality and low in risk. An affordable monthly fee makes the monetary risk lower and less scary without taking away from the high quality and superior service.

• Scalability. As the business grows, you want to make sure your claims management system grows with it. Being able to scale up or down to meet client demands is vital to insurers. The scalability also offers a wide variety of customization capabilities. The SaaS model gives the users and out of the box functionality.

• Increasing your employee productivity. A SaaS claims system provides a cross channel access all departments are able to pull information submitted by support teams, through data entry, etc. Employees are also offered help desk capabilities for troubleshooting, and training on all updates.

As CIOs move away from home-grown to in-house systems, and further into a 21st century technology direction of cloud based systems, vendors will see a jump in companies outsourcing their IT department. A claims system with a Software-as-a-Service (SaaS) model often affords insurers functionality, and the option to update workflows and processes to provide a streamlined approach to claims management.

JDi Data Corporation has provided insurance claims software since 1992. Our product suite includes JDi Data claims software for property and casualty, medical malpractice, and specialty lines. If you are looking for claims management software, JDi Data can be right choice as it has built a reputation in quality claims management software with special emphasis on complex litigation.

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