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Service Is Actually Very Important

By Author: Justin Smith
Total Articles: 31

An aspect often overlooked when people negotiate coffee machine for rental is what kind of service you should expect from those you are renting your machine. Initially you may not realize it, but as the days wear on, so do machines. That is the time when issues of maintenance can assume gargantuan proportions. Net result is that without a proper maintenance contract in place, you might end up paying much more for maintaining the machine than you would have paid for a new one or at least a refurbished one. If it is a question of repair which might take a while, you should ask your supplier to provide a replacement for the period it will take to get your machine repaired.

You need to double-check that the company you have chosen actually can repair the type of machine you have, as some companies will only repair specific makes. Whatever you do, don’t try and tinker with your rented machine yourself. Apart from the fact that you can end up doing far more damage than good and can cause the repairs to take even longer than they would have done; the rental company might charge you the price of the machine itself since they will claim that they gave you a machine which was fully functional and you have damaged it. So, whether it is a coffee vending machine or any other kind of vending machine, you need to cross check that the machine you have been delivered is completely functional when you opt for vending machines rental.

You should also check whether the machine you have taken on rental is within the warranty period. Most machines come with a warranty — 12 or 36 months is typical — and this will usually cover any repairs that need to be carried out within the warranty period, so you won’t have to shell out extra cash to get your machine fixed. Buying a machine is not easy, but you need to be wary that when you take any kind of vending machine on rental, it should be one that services your requirements. You will not be offered a new machine on rental and sometimes manufacturers offer slow moving lines on lease or rental to earn back the production cost. As far as they are concerned, it is a win-win situation. You get your machine to get your business started and they get a model line operative to lower inventory costs.

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