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Holiday Shipping Tips Which Help You Through The Rush
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You may have hired the best Magento experts India to revamp your eCommerce website for the holidays, but simply bringing in the sales is not the end of the story. In fact, it is at this stage that you need to deliver your promise.
Shipping can sometimes feel like the bane of your eCommerce business. However, by spending time with Magento developers, your sales teams and your logistics department you can outline an efficient game plan to help beat the holiday rush.
Here are a few tips that can help you get through the holiday season with ease-
• Planning Ahead
There are few ways to accurately forecast your holiday sales. But with an estimate range to work on you will be able to make sure that your eCommerce website comes with the backing of a significantly sized inventory as well as some additional help with respect to packing and shipping. Considering that preparation is the only variable that you can take comprehensive control over in the shipping process, make sure that you make the most of it.
• Avoid any Delays
Your Magento developers have confidently placed information on the website that promises customers of on time delivery. Try to ship out your products on the very same day that you receive the order. This way you will be able to make sure your carrier, your customer and you yourself will stay happy. Also, take into consideration that shipping times may vary because of the higher volumes over the holiday season. Make sure you have access to the shipping calendar for all major carriers, so that you can get your orders out on time.
• Advance Communication with Customers and Carriers
As a convention, December 17th is considered as “Free Shipping Day”. If this isn’t a standard option available for your eCommerce website, consider providing free shipping either ways as a way of offering an extra incentive for your customers. Make it a point to communicate this or any other changes that you have made in your business with your carriers so that they can handle the pickups. Also, make it a point to have your Magento developers take these changes into consideration while revamping the website.
• Managing the Customer’s Expectations
During the holiday season, it is all the more important that your shipping terms are clearer than ever. Any kind of misunderstanding about the finer details pertaining to the shipping can result in unhappy customers which take up valuable time that can be spent on more important tasks.
• Packing Intelligently
It is important that you account for the increased volumes during the peak holiday season. Since carriers tend to process more boxes now than any time of the year, extra packaging is always wise. This way you can avoid any possible damage when the package is in transit.
• Protecting your Investment
With thousands if not millions of packages going out this holiday season, there is a rare chance that your package does not reach its destination. It is always smart to consider getting your shipments covered by an insurance policy. This holds true especially for the larger ones.
The key to successful shipping during the holiday season lies in your ability to remain transparent about your policies. The more crystal clear your shipping policies on your website the easier it will be to satisfy your carriers as well as your customers.
Sanjeev Chuadhary has quickly attained significant skill and knowledge of web development and enjoys applying a strategic approach to Magento development. His articles about Magento developers and PSD to Magento template are highly praised by the readers.
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