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Keeping Track Of Customer Orders, Billing Status And Inventory Made Easy

By Expert Author: Adam Huge

Every business in the hospitality industry caters to hundreds of customers each day and requires an automated way of keeping a track of customer details, employee details and payment information. Point of sales systems are the perfect way of keeping a detailed and automatic record of this information and are popularly used by hotels and restaurants. The food industry was revolutionised by these systems and made keeping track of orders and payment statuses easy.

Point of Sales or POS systems are a collection of hardware and software solutions that are used by a business to maintain detailed records of sales and employee payroll information. A quality POS system can help businesses keep extensive records for all business transactions and reduces common errors in the food industry like mixing up of orders or incorrect billing of customers. This system consists of computer terminals, automatic registers, and peripheral equipments like key scanners. The hotel industry in particular has adopted these systems heavily into their infrastructure and most hotels have replaced keys with special access cards which serve the double purpose of controlling access to hotel rooms as well as keeping a record of how long a room was in use.

Hospitality industry sees a large amount of customers each day and each customer has their own specific requirements. This requires that the point of sales system that a business uses be specially customised according to the needs of that business. IQ Business Solutions manufactures point of sales systems that are designed specifically to serve the needs of the hospitality industry. They are the leading providers of enterprise POS systems in Canada and their products are used by leading businesses to automate their record keeping process. These solutions help businesses keep track of inventory as well as payroll information, thereby making individual solutions for these tasks unnecessary. Using the latest technological advancements, IQ Business Solutions provides cutting edge business solutions that can be adapted for use by any industry.

Volante, the hospitality POS system that the company has designed is considered one of the top ten systems for POS in the hospitality segment. It offers the following advantages

Modern touch screen interface for ease of use
Ability to customise POS according to floor plan, menu, requirements and more
All information regarding orders and sales is available in real time
Customers can get itemised splitting of the bill
Central database can be accessed from any peripheral terminal that is connected to the system and has proper authorisation
Special segment for liquor inventory
Support for multiple languages
Reservation system that can be connected to the online web service of the business
Scheduling of employees based on peak hour and off hour usage can be achieved automatically
Reward programs and special offers can be incorporated into the POS database for easy implementation
Support for multiple operating systems and hardware platforms
Volante has been created in the Java platform, making it easy to create complementing applications for smartphones.

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