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The Significance Of After Hours Network Services
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As it is well known fact that today whole world has been globalised. For that world is connected by a chain of network. Every company relies on IT systems, applications, and network services that run 24 hours every day for a week and for whole year. When networking system is being operated there is a possibility of irregularities in the network thus it results in a decreased services, it also results in the decline of customer service and satisfaction, and finally there will be a decrease in the profit. The telecommunication companies are aware of its necessity and also they are providing good monitoring and maintenance to after hours network services because there is huge competition and all business organizations, public utilities and government organizations have to run their business with higher speed.
Normally the office hours of maximum government sector offices or private sector offices are 8 to 12 hours. Side by side many IT sector offices run only for 5 days a week. After that no work is being executed at those offices. But in IT sector those companies which are providing NOC services, they have to give after hours or night and weekend network support to the client because in these sector 24 hours service is needed to run the network for round a year without any break. It requires high quality technical assistance to respond to every emails or calls.
We know that today in the world, changes are taking place with rapid pace it is necessary to endeavor 24x7x365 service but side by side the budget is also limited. By getting the service of Network operation centre it does not cost much. Special person or department for solving the problems is not required. The outsourced NOC services could solve the problems. Different types of package based solutions are also being provided by these services. By saving money in this area company could use it in other fields to enhance the business.
The Networking operation centre receives the problems report by phone, by email or by web page notification every day at anytime. There after the problems are opened in the tracking system and it is solved by the IT technician, skilled engineers, IT equipments, computer systems or system administrators. They are giving helping hands in maintaining and monitoring the networks. Many staffs are working for the operation of this system by giving costumers after hours IT support or by giving them nights and weekends network services.
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