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Smart Tips For Choosing An Automated Texting Service Provider
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How do you choose an automated Text Messaging Service provider? It doesn’t sound like a question many people would ask themselves before actually deciding on one. Sometimes, consumers just pick a provider that seems to be popular, or that which has the most emotionally charged radio or TV commercials. What these people don’t know is that choosing a text messaging provider has nothing to do with deciphering SMS Shortcode or other technicalities. It’s really a practical issue and if you’re looking out for a text messaging provider, consider these three practical tips:
Honesty and Trustworthiness
Yes, there are dishonest carriers out there, and you won’t really care much about who they are until you actually experience their dishonesty. For example, a person on a prepaid cell phone plan may be surprised to realize that his credits have been cut into half even when he hasn’t used it at all. This is usually how it happens: carrier sends a promotional text message; cell phone user opens it and automatically gets credit deductions even when he hasn’t agreed to use the service being promoted in the text message. This is a clear case of untrustworthiness. As for post-paid subscribers, untrustworthiness can come in the form of inaccurate time usage and charges reflected on the bill. Ask around. Read online review sites. Stay away from carriers that are associated with any type of dishonest practices.
Network Coverage Reliability
Whether in personal or business scenarios, these phones have actually revolutionized how communication happens. Given that, people will always expect reliability, which means being able to use exactly what cell phone technology was made for. Some carriers have too many failed deliveries, and this is not good at all. This part will involve technicalities, but definitely not limited to SMS Shortcode issues. When you say reliability, you also talk about network coverage, which means how far a carrier’s signals can reach. Of course, the farther, the better. Again, ask around. Read online. You’ll get a lot of insights about which companies are worth your confidence.
Customer Service Quality
The third practical issue you must consider when choosing a Text Messaging Service provider is customer service. Most people don’t think this is as important as the first two requirements, but it is. No matter how good a carrier’s reputation, there will always be issues among end-users, and the only way to resolve them is through the carrier’s customer service department. How many times have you felt frustrated with a provider who could not give you a decent explanation about why you didn’t get a signal last night, or why you suddenly got deductions from your prepaid credits when you haven’t made one call nor sent one text message? Customer service is not just important. It can make or break your relationship with a carrier, so do give this issue due attention when choosing a text service provider.
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