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Intelligent Mobile Applications To Enhance Your Business

By Author: Albert Mitchell
Total Articles: 566

IT or Information Technology has brought about massive changes in the whole world. As an offshoot of it, mobiles which have undergone massive transformation have brought about almost a revolution in almost all the sectors of the world. The mobile revolution has also touched corporations and the day is not far for them to operate via the mobile medium only. Terms like Workforce Management Mobile Application, Mobile Customer Relationship Management and Mobile Business Intelligence App have already started the trend.

Today, modern businesses function in a fast way and as they have to remain updated with the current technologies to become more efficient, they can’t afford to miss the mobile medium. With the help of mobiles, they can do more than just scheduling for the workforce. In fact the term Workforce Management Mobile Application means the use of mobile applications in carrying out the task of management of workforce. Though this does make use of the traditional term Workforce Management which includes all activities required to maintain the productivity of the workforce like payroll and benefits, administration of HR, Employee attendance, performance management and others; it includes the components due to which it has principally come into existence like time management, customized filling of data, performance metrics, knowing the location of workforce outside, integrating the sales and tools for planning. It can be much helpful when the workers are out on a field visit. When out, the workers of their particular area are representing the company and thus the company’s brand image and its reputation is at a risk. Thus to ensure adequate preparation, the workers can be assigned their parts and materials required for their job along with earlier scheduling of the planning that is to be done. By doing this, the workers on field visit are ready with the required tools and therefore there is no need for them to come again to the office to get the required items. Here also comes the term Mobile Customer Relationship Management which is the use of mobile in better managing the relations with customers. It gives the power to businesses to access critical information about the customer and about field visits from its sales and service teams because they are always on the move. It is easier to get profile information about customers from the field workers’ mobile device and fosters good relations with customers. All these earlier mentioned mobile applications form a part of Mobile Business Intelligence App which boosts the productivity of the business by giving higher outputs.

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