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Finding The Right Garage
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For many people, taking their car into a garage for clutch repair in Birmingham can be a less than satisfactory experience. Rightly or wrongly, garages and motor mechanics have got themselves a pretty poor reputation over the years, and the general public is now wary of being ripped off by dishonest mechanics and garage owners. Stories abound of work being done poorly or not at all, of quick and easy jobs being massively overcharged to the customer and work being charged for that is unnecessary and possibly not carried out at all. Women seem to come off worst of all with unscrupulous garages, reporting that they are treated in a patronising and intimidating way, and paying more than men for the same work.
There will always be deceitful mechanics waiting to cheat the unwary of their money, just as there are deceitful people in all walks of life. The trick for the consumer is to protect his or herself by spending just a little time in researching and finding a reputable garage such as A1 Clutches. Our reputation precedes us and we want to help our customers get the best deal which is why we have put together this short guide to choosing the best garage, whether you need Clutch Replacement in Birmingham or any other car repair.
Firstly, know your car and try to narrow down the type of problem you may have. You don’t need to memorise the Haynes manual for your make and model, but a quick search on the internet should ensure that you will recognise that the rattle underneath the back of the car is likely to be the exhaust and that a burning smell may well be transmission problems. If you can walk into a repair shop with a full and accurate description of the problem and a possible diagnosis then you’re more likely to recognise if the mechanic is trying to bamboozle you. If an easy to understand explanation of the problem is not forthcoming then walk away and try the next garage.
Secondly, how does the garage look and feel? If it is dark and dingy with rubbish piled up in the corners, the chances are that the mechanics that work there are not disciplined enough to effect a good repair to your car. Look instead for clean, well-lit workshops, preferably with a customer reception area. Expect the mechanics to be polite and easy to talk to, and don’t be afraid to ask for clarification if something doesn’t quite ring true. If you’re looking for clutch repair in Birmingham, head to a garage that specialises in such repairs. Likewise, if you need new tyres or a new exhaust, go to a specialist shop.
Thirdly and most importantly, get a second opinion. If you have been to three or four different garages and they all give you very similar quotes for clutch replacement in Birmingham, then you know that this is the going rate. Likewise, wildly different quotes will let you know that someone isn’t being honest somewhere along the line. The internet is your friend here – email or phone a few garages and ask for a costing for the same work. It won’t take long before you get an idea of how much the repair should cost.
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