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How To Troubleshoot And Repair A Computer Online

By Expert Author: William Fryer

There isn’t a computer user around that hasn’t had problems with his or her PC or Mac from time to time. Many people tell the same story: They bought a new computer and it ran great for a while, then almost imperceptibly it started to run slower. It crashed more often and then before they could figure out what happened, the machine seemed like it needed to be replaced; it just didn’t run well anymore. Actually, many computers that seem unusable can be fixed. In fact there are some online computer repair services that can walk people through a few simple steps to get their machines running great again. They can even troubleshoot tablets, iPads and iPhones to get them back in working order. Before a person gives up on a computer, it can pay to call a remote computer repair specialist.


It’s easy to find online PC and Mac repair experts; a simple web search will provide listings of several firms that offer this service. A good idea is to contact a few of them or at least read the deals they offer on their websites. Most of them operate on a ‘free diagnosis’ basis, then require people to purchase weekly or monthly packages. Some research can uncover some good deals on computer repair, such as ‘free anti-virus software with package purchase’, ‘$49 for virus removal’, $69 for one incident resolution’ and more. People are encouraged to ask questions of the computer repair firms to gauge what services they will receive for their money.


Once a computer user has selected a remote repair company, the usual procedure is that the technician will either open up a secure online session and take control of the user’s computer to effect a problem resolution, or describe the necessary steps to the user over the phone. Sometimes the technician uses both of these methods simultaneously to help the user. Today’s technology allows anyone with an Internet connection to take advantage of remote tech support. It’s truly amazing to watch a technician located miles away take control of one’s machine and go to the source of the problem and fix it.


There are many scenarios where people can benefit from a remote computer repair specialist. One is time saved troubleshooting the problem one’s self. Even if a person is familiar with computers, sometimes there just isn’t time to waste looking for the cause of a problem. Sometimes a person buys a new home or business computer and needs to get it set up, and several of the peripherals such as printers and cameras aren’t recognized by the computer. Other people have difficulty setting up wireless networks in their home or business. Online PC and Mac repair companies know how to get machines in a network to work together, and they can do it fast.


Ideally it’d be great if computers always ran the way we wanted them to. Unfortunately that is often not the case; computers freeze, crash and become infected with spyware, malware and viruses. What’s more, these problemsusually crop up when people are busy and don’t have time to waste figuring out the cause of their computer problems. Fortunately online PC and Mac repair technicians are on the job to help; and they are often only a phone call or a few mouse clicks away.


Bio: Jenny Garston offers her insights on online computer repairs based on her years working for a remote computer repair company.

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