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Top 5 Reasons To Outsource Exit Interviews

By Expert Author: Naman Vohra

Control on employee turnover- employee attrition can be a big menace for any company which is trying to work efficiently towards the organizational objectives. Large number of employees leaving the organization indicates towards a problem within the organization that the management may or may not be able to trace out.

Real reasons for numerous exits- high employee attrition needs to be looked at and the reason behind it should be dug out. Exit interviews are not just about getting answers from an exiting employee. The feedback received from each of the exiting employee can be collated to bring to the fore the prime and the most common reason(s) behind forcing employees to move on.

Identify exit trends- feedback from various exiting employees received through interviewing each of them can be analyzed further to get hold the exit patterns and trends. This can provide an insight into aspects that may not have been looked into by the management all this while. Such patterns and trends play a critical role in building robust retention plans.

Reduce loss of productivity- Finding replacement is a very time consuming task. It has been found that on an average training a newly hired employee, or even a replacement for that matter, starts becoming fruitful only after 3-4 months of joining the organization. Hence, the time lag is nothing but loss of productivity. Stressing on retaining employees through robust retention policy based on exit interview feedback can aide in reduction of loss of productivity.

Control hiring costs- It is a simple maths; controlling employee attrition arrest hiring costs to a great level.

Improve engagement levels and workforce morale- the HR should make it a point to conduct activities within the organization that helps in building the workforce morale as well as enhance employee engagement levels. Feedback received from exit interviews help in understating as to what kind of activities should HR conduct so as to improve employee engagement.

Enhance employee loyalty towards the organization- changes in policies made on the basis of exit interview feedback works towards building a stable workforce. And a stable workforce occurs only with enhanced loyalty towards the organization.

Attract fresh talent- it is only natural for job aspirants to prefer join companies with low attrition. A low attrition speaks volumes about employee satisfaction, efficiency of organization policies and work culture and market reputation.

Improve current systems and processes- the feedback acts as a pill to that works on the problem areas and helps in improving the current systems and processes within an organization.

Rehire through references given by ex-employees- with the help of constant touch with ex-employees and effective exit interviews, companies can benefit from references for re-hire provided but these ex-employees.


~ Naman is associated with a leading background screening company that specializes in Exit Interview Survey

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