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Diani Hostels is an institution that is involved in the provision of accommodation to tourist and more so the students studying in Multimedia University. The company has an established information management system for managing the information of the tenants. The company is defined as period letting of the houses to tourists with a minimum duration of six days of stay. This outlines the necessity of the Diani Hostels gathering adequate information regarding the clients as mitigation against the terrorism which has been a challenge globally. The Diani Hostels IT department is challenged with the managing of the information and the data within the organization is not safe due to compromises and does not hold any confidentiality integrity and availability.
The Diani Hostels has given too much of freedom to the students and the visitors that they have the direct access to the physical location hosting the servers. The consultations are done within the server room. The clients come from different backgrounds, and the organization does not understand their actual behaviors. The factor has made the Diani Hostels to collect some relative more information regarding the tenants. The available system was designed to accommodate a limited number of clients. The university has introduced some courses of study, and the number of students has increased. The available system is overwhelmed with the current populations and operations such that it cannot deliver the designed function.
The management decides to make a quick response to the challenge of having no information management system. The Diani Hostels is also challenged with the poor established communication and relationship between the various departments. The finance department is in a big conflict with the IT departments, and this has been one of the factors that have caused the failure to management the information of the clients. The clients have no privacy with what they do within the Diani Hostels website, and this has threatened the reduction in the tenants and hefty fines that the organization will pay in compensation of failing to meet the standards of operations compliance.
The IT department is mandated with the task of acquiring a new information management system to make sure that the change is effected to have the better ways of handling the information of the clients. The company decides to develop an application and outsource one. Due to the lack of being informed the Diani Hostels fails to get the appropriate application that will meet the requirement of the clients. The issues of data being compromised still being experienced. The information is just collected and dumped in the database which was designed to discard some information upon getting overwhelmed. The clients have realized that their information has been leaked to the social network, and they have summoned the Diani Hostels management to respond otherwise immediately they get to court for the law to take its course.
The IT department decides to advise the company with the changing of the business policies such that the Diani Hostels operates as a Take way resort. The suggestion is assessed, but it was found that does not meet the requirements of getting the organization to meet the strategic goals. Therefore, an organization change theory is then applied to the previous change of acquiring a new information management system within the Diani Hostels organization.
Elder, L. & Paul, R. (2010). Critical thinking development: A Stage Theory.
Hartzell, (n.d)Lewin's 3-Stage Model of Change: Unfreezing, Changing & Refreezing.
TGI, (2009). Software Selection process steps. Technology Group International, 6800 West Central Avenue, Building I, Toledo, OH 43617
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