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Mailroom Automation For Business Process Automation

By Author: Nathan White
Total Articles: 22

More than a paperless office or business mailroom, automation serves as a secure information carrier. Traditional mailroom solutions (digital mailrooms) are much more advanced to meet the needs of business communication. If the technology implemented is not safe enough to block misplaces or prevent losing documents, then it creates a mess instead of a secured mailing system.

There is mailroom automation software that processes the documents from a single point regardless if it is a scanned copy, email, fax or image. The input scanned from different sources are organized and routed to the personal inbox. Thus, automated mailrooms complete secure document management and processing according to the business needs.

Mailrooms are automated to get a cost-efficient workflow business environment. It's simple to integrate the automated mailroom back-end processes to customer management, document management, or database for accelerated business processing.

Mailroom Automation vs Planning

Critical business decisions are mainly based on complete and timely information. Countless amounts of documentation and data need to be manually sorted, tracked and extracted. They are then scanned and delivered within seconds using automated mailroom solutions. Information passed on to more than one person requires careful planning. A single form should be delivered to multiple recipients in some instances. Identifying the terms and conditions to organize and search for documents helps documents get delivered correctly.

The AutoMail system also promotes mailroom automation on a global level as the information can be accessed from anywhere at any time by the desired staff members. This enables the scanned input to be indexed and routed for delivery to each single recipient, thereby ensuring information security and secrecy of the communication. Alerts are set in the document management system itself to notify missed documents and they are then traced and delivered to the right place.

Marketing professionals can keep tracking their customer responses and inquiries using the mailrooms instead of the phone. Phone inquiries need to be physically recorded whereas mailroom systems serve as an all-in-one platform for marketing strategy implementation, planning, and customer communication. The system helps the strategist to plan accordingly and market the product. There are automatic alerts received from the system on inquiries and messages that helps prevent ant missed information. This helps to achieve the marketing goals for accelerated business growth for an organization.

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