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Bpos Call Center Services: Voice And Non-voice Process

By Author: Josoft
Total Articles: 28

BPO call centers

Lead generation for business is one of the most important parts of BPO call centers, so for companies, make sure you are hiring a trusted and result oriented call center company those are specialized in these types of services.

Josoft Technologies is one of the famous names in the BPO market, they are standing in the market successfully to last more than 8 years and have 300+ customers. Josoft Technologies Pvt. Ltd. Offers both non-voice and voice BPO Processes such as form filling data entry, call centers, JPEG to doc conversions and captcha typing.

Josoft Technologies’s Inbound Call Center Services

Inbound Sales
Customer Services
Technical Support
Scheduling sales demos services
Dealer Locaters and Referral Services
Josoft Technologies’s outbound call center services

Telemarketing services
Market intelligence services
Direct mail follow-up services
Product sales
Sales lead generation
Customer satisfaction surveys

You can start a call center service company with some basic technology – with a telephone and a computer. To understand the job and responsibilities of a call center, firstly we need to understand the categorization on which contact centers are majorly divided which is between inbound and outbound call center.

Total Views: 158Word Count: 182See All articles From Author

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